Thank you for visiting and shopping at Queen Anne Book Company. Following are the terms and conditions for our shipping policy
Store Pickup
You can save on shipping by choosing store pickup during checkout. After placing an order for store pickup, your order will be ready for pick up within 1-3 business days. We will notify you when the order is ready for pick up. Please call the store to confirm that your order is ready for pickup.
USA Domestic Shipping
All orders are processed within 2-3 business days. Orders are not shipped on weekends and holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Delivery delays can occasionally occur. Media Mail has longer delivery time and is not insured.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed during checkout. If you choose to have the books shipped as they become available, the total shipping charge is likely to be higher than what is calculated during checkout.
When checking out your on-line order, you must select one of the following options:
- Pickup at store: free of charge
- Gift Certificates: free of charge shipping
- Delivery in the Queen Anne Neighborhood: free of charge
- USPS Low Cost (Media Mail - 2-9 days): $6.50 + $1.00 for each item
- USPS Priority Mail (1-3 days): $9.25 + $2.25 for each item
Please note that while the overwhelming majority of packages shipped arrive within the time specified above, in rare cases shipments they can take longer to arrive. USPS shipping volumes may also impact shipping times. Alaska, Hawaii, Guam, Puerto Rico and APO/FPO addresses: Media Mail shipments can take 3 to 8 weeks to arrive.
International Shipping
We offer international shipping to various countries. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Queen Anne Book Company is not responsible for these charges if they are applied and are your responsibility as a customer.
Shipping rates for international shipments vary greatly by destination and package weight. To minimize these costs, we calculate the rate for each international shipment separately. Please provide the complete international address state when checking out and request a quote in the comment section.
How do I check the status of my order?
When your order has been shipped, you will receive an email notification from us. You can login to the website at any time to check the status of the order and the tracking number.
If you have questions about the status of your order, please contact us at qabc@qabookco.com with your name and order number.